Request an internet connection
Apply to your local branch and keep your application reference.
You can request service before you have a customer account. Ask your local provider for its application link. The page heading should show the area where you want installation.
Send your request
- Open the branch's application form. Poblacion's form is available to explore in this preview.
- Enter your Full name and Phone number. Email is optional.
- Give the complete Installation address, including details that help the team find the property.
- Choose a Preferred plan and add any notes or preferred installation schedule.
- Read and check the agreement allowing the provider to contact you.
- Select Request a connection.
When Application received appears, save the reference shown on the screen. Use it when contacting the local office.
What happens next
The team checks coverage and available installation dates, then contacts you. Submitting the form does not confirm coverage or reserve an installation appointment.
If approved, the team creates a subscriber record with Pending installation status. Billing becomes available after the team marks the connection active. Ask for an activation code if you want portal access.
If the form is unavailable
Service area not found means the application address does not match a branch. Ask the provider for the correct link.
Applications are currently paused means the provider has paused requests or is performing portal maintenance. Use the contact details shown on that page to ask about applying.
Use fictional contact details when exploring the current preview; it does not send a request to a live provider.