JMWired Help Center

Access your account

Sign in, activate a customer account, or recover access.

Sign in

Open Sign in, enter an email and a placeholder password of at least eight characters, and choose Organization team, Customer portal, or Super admin. Select Sign in to open that workspace. This selector explores the preview; it does not grant or enforce real permissions.

Register an operator or staff member

Open Create account, enter your name and email, choose Branch owner or Invited staff member, and use a placeholder password. Owners continue to organization creation. Staff will need a membership invitation from their branch owner when live sign-in is connected.

Activate an existing subscription

Ask your provider for an activation code. Open Activate account, enter the code, and check the displayed subscriber name and service address. Enter an email and matching placeholder passwords, then select Activate account. The record becomes Activated and the portal opens for that subscriber. Invalid or already used codes cannot be claimed.

Portal registration is optional: staff can still manage subscriptions and cash payments.

Recover a password

Select Forgot password?, enter your email, and select Send recovery link. The preview shows a confirmation and a link to the reset screen; it sends no email. Enter matching new passwords on the reset screen.

Live recovery will require a valid email token. Never use a real password in this preview.

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